FAQ

We estimate a 25-day turnaround from approval of final artwork on most orders due to the production process and our thorough quality control. Please advise us if you have a specific deadline and we will let you know what the best options are. We’ve never missed a deadline that we’ve accepted.

Of course! Plug these players into your PC or USB wall plug (charge cords are always included, plugs are additional) and within about 2-3 hours your video player will be fully charged. Charge varies depending on climate, play time, and other variables. When playing continually, the battery generally lasts for 2-3 hours. If on the shelf, charge may last months or even longer. We aim to deliver your players fully charged and always recommend you check you charge before implementing.

Absolutely! We would compare it to removing or adding files from a thumb drive or external hard drive. Simply plug the player into your PC with the supplied micro-USB cord and the folder will pop up. Make sure your video files are the correct MP4 format and the correct resolution prior to loading then copy and paste the file into the folder called Video and then boom, you have new videos on your PrintAVizion player. View Video Loading Instruction Sheet

If you have your own design team, no problem! We will provide you with a design template so you can set up your design accordingly. If not, we have your back - we are backed by an award-winning marketing team  to design and even help you write copy for your PrintAVizion project.

Many clients supply their own video(s). However, we offer on-location professional video shoots, professional video editing and video strategies to make this a painless task.

We are well equipped to provide shipping, addressing, hand assembly, and vibrant packaging solutions on mailings of 30 contacts or more!

Not all video players are created equally! If you value lower cost over quality, then gambling on an overseas purchase might pay off. However, we will warn you that ordering from unknown manufacturers can sometimes result in more stress, time and money. The PrintAVizion team has been working with this technology for over 15 years as one of the pioneers to bring it to the USA. Our clients are more important to us than anything, that is why we use the highest quality components, state-of-the-art printing and guarantee our work. With over 500,000 units sold, we know what we are doing. and pride ourselves on providing you a remarkable experience.

Choices of style, size, quantities and custom options ultimately dictate the cost. Build Your Project to See Accurate Pricing With your marketing goals and ROI opportunity at the forefront of our conversations, we can guide you through the best solutions to make your effort a success. We are not the cheapest, nor the most expensive, and there is a major reason for this. Past customers agree, product quality and the level of customer service we provide is second to none, giving you the best overall value, the least amount of stress, and a stellar final product.