Terms

Phase I: Order Authorization & Payment
Once we have received this signed order authorization and payment, Phase II commences
Phase II (a): (If DMC is consulting on copy and design) Discovery Call, Design & Material
Requirements
Phase II (b): (If CLIENT is providing copy and design) Template will be provided
Phase III: Design and/or Client Provided Material Collection
Phase IV: Design Approval & Production Authorization
Phase V: Production/Print
Phase VI: Distribution
Phase VII: Client Must Review All Books For Quality within Seven Days of Receipt
Phase VIII: Post Order Review Sign Off

Cancellation Policy:
After phase IV of the PrintAVizion process, design and production is not able to be cancelled. Payment is non-refundable at that point.

Video Book Full 30-Day Warranty:
DMC categorizes potential video book challenges as either “minor” or “major”.

These categories are outlined below and if these issues occur, the product will either be re-produced, repaired or refunded within 30 days from order (please review all units within 7 days of receipt):

Minor – includes dents, larger scratches, wrinkles in the card, LCD screen is crooked, LCD screen is a little dark, slight flickering of the video, printing defects
Major – includes no sound, LCD screen damaged, buttons not working, video freezing, device not charging, device cannot be detected by the computer, USB broken, sensor is not working

Terms of Warranty:

Thirty days from shipment date for Minor or Major issues.
Although we are offering only 30 days warranty for batteries. Most batteries should last for 1 year or much longer. Life of battery depends on usage and weather conditions. Extreme heat and cold will cause quicker deterioration of the battery.
After 30 days, device may be repairable or reproduced at buyer’s cost.
What is covered here: No sound, Screen discoloration, Buttons not working, USB port not connecting to computer, Sensor not working properly, USB port broken.
What is not covered under warranty: Short circuit caused by user’s charger or computer (this may cause the device to not power on, so it will require some investigation if this is caused by short circuit issue or if it is a defective battery issue), wear and tear, water damage, LCD broken by the user.

PrintAVizion Communication

1. Once opted in to our PrintAVizion program you will receive messages that include marketing strategies, tips, product updates, and ideas to make your business soar.

2. You can cancel the SMS service at any time. Simply text “STOP” to the shortcode. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

3. If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to info@printavizion.com.

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for messages sent to you from us and to us from you. You will receive several messages a month. For questions about your text plan or data plan, contact your wireless provider.

6. For privacy-related inquiries, please refer to our privacy policy: https://printavizion.com/privacy-policy/.

Salome Cabrera

2024-06-18

Great service, even when we had a customs issue, Jen was always very helpful and provided follow up until the final delivery.

clayton

2024-05-31

I had been looking for this type of product to tell our story and explain our products. This was exactly what I wanted and have received nothing but positive feedback from all that I have shared it with. Jen is awesome and very easy to deal with. Top Shelf company!!

Samantha Jones

2024-05-29

Jen was amazing! She was so flexible and kept us informed throughout the process

Diana McKinley

2024-05-23

Working with Jenn and her team was a great experience. They responded quickly and ensured we ended up with a quality product!

Zack Whitaker

2024-01-24

Team was easy to work with and provided an incredible end result. Easy to collaborate, professional execution and delivery.

Rich Rotella

2023-09-07

It's challenging to find companies and hard working people in our fast paced society but fortunately I was lucky enough to come across PrintAVizion. I worked with Jen directly on creating some impressive, attention grabbing video display units for our sales force and they worked beautifully. Their team is responsive and works to resolve any issues as fast as possible. You're in good hands.

Ashton Demont

2023-08-15

Great and seemless experience!

US LED

2023-08-02

PrintAVizion was phenomenal to work with on our project. The communication during the project was excellent, and I understood everything about the process. We will work with them again in the future.

Ting Bridges

2023-05-10

The best and most impressive marketing material.

Access Your Kickoff Kit

Client Reviews

Grab Your Kickoff Kit

Your Exclusive Kickoff Kit Includes:

GET STARTED